No, you do not need to see a healthcare professional in person. First, you will complete an online questionnaire to provide information about your symptoms and medical history. We will then match you with a licensed provider who will review your information and evaluate your treatment options. Your provider may follow up with additional questions, which you can answer through our secure online telehealth platform. If your treatment plan includes a prescription, it will be delivered to the shipping address you provided in discreet packaging within a few days after your provider completes the evaluation. If your service address is outside our service area, we will be unable to provide a prescription, and you will receive a refund for the cost of the medication.